Refund policy

This policy is separate from our Terms of Service.

Subscriptions

Paid plans include a 7-day satisfaction window from first successful payment on that plan, unless otherwise required by law. Refunds are reviewed case-by-case for duplicate charges or service outages attributable to Snapwear.

Credits

Credits are consumed when generation succeeds. Failed generations do not deduct credits. Unused credits do not roll over between billing periods as described on the pricing page.

How to request

Email support@rentmyreach.com with your account email and Razorpay receipt reference if applicable.